Accessibility Statement

Welcome to RHS Window Repair. At Rock Home Solutions (RHS), we believe that everyone deserves a safe, secure, and comfortable home. This commitment extends to our digital presence. We are dedicated to ensuring our website (https://windowrepairrhs.com) is accessible to everyone, including individuals with visual, hearing, cognitive, or motor impairments.

Accessibility and Privacy Policy , Terms of Use
Last Updated: 10 March 2026

Accessibility Statement

1. Our Commitment to Digital Accessibility

We are actively working to increase the accessibility and usability of our website, adhering to many of the available standards and guidelines. Our goal is to ensure that all customers in Gibraltar and the surrounding coastal regions can easily access our window repair services, read our guides, and contact our team without barriers.

2. Standards of Compliance

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, established by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
To meet these standards, we have implemented several features on our website:

Clear Structure & Navigation :

We use proper HTML heading tags (H1, H2, H3) to ensure our pages are easily navigable by screen readers and assistive technologies.

High Contrast Visuals:

We utilize our brand colours (Deep Navy Blue and Dark Charcoal) against light backgrounds to ensure text is highly legible for users with visual impairments or colour blindness.

Image Text Alternatives (ALT Text) :

All functional images, service photos, and before-and-after gallery pictures contain descriptive "ALT text" so that visually impaired users utilizing screen readers understand the visual context of our work.

Scalable Text :

Our website is built responsively, allowing users to zoom in or increase the font size up to 200% through their browser settings without losing the functionality of the page.

3. Accessible Customer Service

Because we are a mobile window repair service, we bring our expertise directly to you. We understand that a broken window or shattered glass can be stressful, and we aim to make the repair process as accessible as possible:

Multiple Contact Methods:

We offer flexible ways to get a quote. If speaking on the phone is difficult, you can simply take a photo of your faulty window and send it to us via WhatsApp or Email for a fast, written estimate.

Clear Communication:

Our vetted technicians are trained to communicate repair processes clearly, respectfully, and transparently when visiting your property.

4. Ongoing Efforts

Web accessibility is an ongoing effort. While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website simultaneously. We are continuously auditing our site, upgrading our code, and testing new technologies to enhance the user experience.

5. We Welcome Your Feedback

We are always looking for ways to improve. If you experience any difficulty accessing our website, navigating our service pages, or reading our content, please let us know. We will work with you to provide the information, item, or transaction you seek through an alternate communication method that is accessible for you.

Please reach out to our team:

Email :

contact@windowrepairrhs.com

Phone / WhatsApp :

+350 540 25929

Address :

RHS Window Repair, S1 The Residence, Engineer Lane, Gibraltar